Privacy & Cookies Policy
1. Your privacy and the security and confidentiality of your data is very important to us. You’ve placed your trust in us by using our services. We value that trust. We are committed to protecting and safeguarding any personal data that you give us. We want you to understand how we use your data and your rights regarding that data.
2. This website is owned and operated by Kroozz Innovations Private Limited ("Kroozz.com"). This Privacy & Cookies Policy explains how we collect, use, share, and process personal data through the Kroozz website, the Kroozz mobile site, our iPhone, Android and other mobile applications and any other online communications and interfaces (the "site"). Please read the Privacy & Cookies policy below to learn about our practices. By visiting the site, you acknowledge that you have read and understand the practices described in this policy.
In order to provide you with our online service, we must collect personally identifiable information ("Personal Data"). We may collect the following categories of Personal Data you provide to us while you are using the site:
Identifiers:
Name o Address
Phone number
Email address
Age
Date of birth
Gender
Username and password for our site and any other information you may choose to provide either directly or through your use of social media sign-in features (such as Facebook Connect) or as may be required to fulfil the requested service; and
IP address
Commercial information:
Credit card number, debit card number, and any other payment mode information
Internet or other electronic network activity information:
IP address
Device information
Web log information
Search preferences related to specific searches and
Bids through your interactions with our site
Inferences drawn from other Personal Data:
Profile or purchasing habits inferred from Personal Data
Device information
Web log information
Search preferences related to specific searches and
Bids through your interactions with our site
Geolocation data:
General device location and
With consent, specific device location
In addition, we may receive certain categories of Personal Data listed above from sources other than you, specifically from the following categories of sources:
Third party applications (including, but not limited to Facebook and Google) that you use for single sign-on
Our affiliates, subsidiaries, or business partners
Third party data providers and
Individuals purchasing services on your behalf.
If you purchase services for other companions, you must make sure that you have the right to provide their personal Data to us and that those other companions have accepted how Kroozz.com uses their information as stated in this policy. Personal Data of other companion is collected only for the purpose of providing such Personal Data to the appropriate supplier to full fill the requested service, or as otherwise may be required or permitted by applicable law.
1. Our Collection of Your Personal Data
Protecting your Personal Data is a top priority at Kroozz.com. We employ technical, administrative and physical safeguards that are designed to prevent unauthorized access, maintain data accuracy, and to ensure correct use of Personal Data. If you have reason to believe that your interaction with us is no longer secure (e.g., if you feel that the security of any account you might have with us has been compromised), please contact us immediately as detailed in the "Contact Us" section of this Privacy & Cookies Policy.
2. Protecting Your Personal Data
We use Personal Data to provide you with services, to build features that will make the services easier to use, and to contact you. This includes a faster website experience, better customer support, timely notice of new services and special offers, and more relevant content. Our legal basis to use your data, where one is required to be provided by applicable law, is as follows:
1. (a) as necessary to perform a transaction;
2. (b) as necessary to comply with a legal obligation (such as record keeping to substantiate our compliance with law);
3. (c) where you have provided consent as appropriate under applicable law; and
4. (d) necessary for legitimate interests such as marketing that you have not previously objected to receiving. In general, you need to provide the Personal Data in order to make a reservation and otherwise enter into a transaction with us, for us to provide you with hotel and rental cab reservation services, and as may be required for our compliance purposes in connection with such transactions, except in limited instances when we indicate that certain information is voluntary. Not providing Personal Data may prevent us from providing you with requested information and carrying out transactions. However, you can always exercise control over our use of Personal Data for direct marketing and you can control the use of cookies on our site. We also use your Personal Data as described in the "Sharing Your Personal Data" section below.
3. Use of Your Personal Data
Kroozz.com only shares your Personal Data as disclosed in this Privacy & Cookies Policy or as otherwise authorized by you.
Sharing your Personal Data for business purposes: We may share your Personal Data that we collect, with the categories of recipients below for our business purposes:
Suppliers: We may share your Personal Data with hotels, car rental agencies or other involved third parties. Please refer to the websites of third-party suppliers for their Privacy Policies.
Business Partners: In order to provide you with certain services, we may share your Personal Data with our business partners, or require that you transact directly with a business partner. When you provide Personal Data in connection with these types of services, you are providing such Personal Data to those business partners, which hold such Personal Data on our behalf.
Kroozz Innovations' Agents and Vendors: Many of the operations we perform require us to hire other companies to help us. Examples of such operations include sending and delivering postal mail and email, analysing data we collect, marketing our services, handling credit card transactions and providing customer service. While the companies we engage have access to Personal Data to perform their functions, they may not use it for other purposes. The Privacy & Cookies Policy governs the collection and use of your Personal Data even though you are on a third-party website. In these instances, you will always know whose Privacy & Cookies Policy governs the collection and use of your Personal Data by clicking on the Privacy & Cookies Policy link provided.
Compliance with Law and Other Disclosures: Kroozz.com reserves the right to release Personal Data in order to comply with applicable law or to comply with a judicial proceeding, court order, or legal process served on us: We may also release Personal Data to enforce or apply Terms and Conditions applicable to the services, to protect us or others against fraudulent or inappropriate activities, or to otherwise protect the rights, property or safety of Kroozz Innovations Private Limited, our customers, or others.
Sharing your Personal Data for other purposes: we may share internet or other electronic network activity information about you, as well as general geolocation data based on IP address, with third party cookie providers we use on our Sites which may use this data for purposes other than strictly operational purposes. In certain jurisdictions, such sharing may be considered a "sale" of your Personal Data and you may have the right under applicable law to opt-out of or object to such sharing
4. Sharing Your Personal Data
5. Your Choices Regarding Our Collection and Use of Your Data for Marketing and Other Purposes
As explained above, you may choose not to provide us with Personal Data; however, doing so may prevent us from providing you with requested information and carrying out transactions.
You have control regarding our use of your Personal Data for direct marketing. If you would prefer not to receive notices of special savings or promotions, or other marketing materials or offers, you may simply opt-out from receiving them by using the unsubscribe hyperlink provided in any communication, updating your choices in your account profile. Where required by law, we ask for your prior consent for such directing marketing. Please note that even if you opt-out of receiving marketing communications from us, we may need to send you service-related communications, such as confirmations of any future travel reservations you make. You may also have the opportunity on our site to provide a mobile phone number to receive certain alerts or updates, which may be discontinued at any time. You may also use the settings within your mobile app to enable or turn off mobile push notifications from us.
6. Our Policy On Cookies and Other Tracking Technologies
Cookies and similar tracking technologies, usually stored on a user's computer hard drive or device, which enable a website to "personalize" itself for each user by remembering information about the user's visit to the website. The site uses cookies to store your preferences, display content based upon what you view to personalize your visit, analyse trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole. On mobile websites and mobile apps, we may use Anonymous Device IDs and/or Advertiser Identifiers in a manner similar to our use of cookies on our websites.
Kroozz.com Cookies (First Party Cookies): We use our cookies to improve your web-browsing experience. We will also use a cookie to keep track of your search criteria while you are engaging Kroozz.com’s services. Kroozz.com cookies are associated with your Personal Data. However, no third party may use the information we collect through Kroozz.com cookies for their own purposes.
Mobile Devices
We and/or our data providers may collect and store a unique identifier matched to your mobile device in order to deliver content while you use applications or surf the internet, or to identify you in a unique manner across other devices or browsers.
7. How You Can Access or Change Your Personal Data and Your Data Subject Rights
Kroozz Innovations Private Limited understands that you may want to change, access or delete your Personal Data. You may do so by accessing your profile. To protect your privacy and security, we will need to verify your identity before acting on a request. In most circumstances, we will then answer your request within Seven (7) days of verification. If you have created a profile on any of the services available on the site, your email address and password are required in order to access your profile information. We will retain your information for as long as your account is active or as needed to provide you services. In addition, we will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Our site is operated in India. If you are located outside India, your Personal Data will be transferred to India, a jurisdiction that may not provide an equivalent level of protection as your home jurisdiction. your use of the site or provision of any Personal Data constitutes your consent to the cross-border transfer of Personal Data and the other activities identified in this Privacy & Cookies Policy. We take appropriate steps and have put safeguards in place to help ensure that your Personal Data remains protected in keeping with this Privacy & Cookies Policy.
8. Cross-Border Data Transfer
9. Children
You must be 18 years or older to use the site.
10. Links to Other Websites and Third-Party Services
Our site contains links to other websites or services that are not owned or controlled by us, including links to websites of travel suppliers and our sponsors, and partners. This Privacy & Cookies Policy only applies to information collected by our site. We have no control over these third-party websites, and your use of third-party websites and features are subject to privacy policies posted on those websites. We are not responsible or liable for the privacy or business practices of any third-party websites linked to our site or third-party social media feature or functionality offered on our site, such as Facebook, Google Plus, Twitter, and YouTube. Your use of third parties' websites linked to our sites is at your own risk, so we encourage you to read the privacy policies of any linked third-party websites when you leave one of our sites, link into our site from another website or through a sign-in feature (for example, Facebook Connect or an Open ID provider), or utilize a third-party social media feature or functionality available on our site.
11. Changes to the Privacy & Cookies Policy
Kroozz.com may revise this Privacy & Cookies Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our site, or advancements in technology. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or through a prominent notice on the site prior to the change becoming effective.
Should you have any questions, or to exercise you rights as detailed above, please contact us at info@kroozz.com.